Frequently Asked Questions
Nus-Suits is a Belgian fashion label offering elegant, modest women's suits. We operate as a registered sole proprietorship based in Belgium.
You can easily place an order through our webshop. Simply add your chosen items to the cart, proceed to checkout, and follow the instructions.
Yes, we ship both within Belgium and across Europe. Delivery times and shipping costs depend on your location. You can find all details on our Shipping & Delivery Policy page.
We accept secure payments via Bancontact, Visa, Mastercard, and other major payment providers.
Yes. According to Belgian consumer law, you have the right to return your order within 14 days of receiving it. Visit our Returns & Exchanges page for more details.
To initiate a return, please contact us via email within 14 days of delivery. Items must be returned in their original condition, unworn and with all tags attached.
Once we’ve received and approved your returned item, refunds are processed within 5 to 10 working days via the original payment method.
We currently do not offer direct exchanges. If you’d like a different size or color, please return your original item and place a new order.
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with clear photos. We will do our best to resolve it promptly.
Absolutely. our site uses SSL encryption and complies with EU GDPR and Belgian data protection laws. More details can be found in our Privacy Policy.
No, Nus-Suits is an online-only brand. We focus on offering a premium digital experience.
For all inquiries, please email us via the contact form in our website footer or send a message to info@nus-suits.com